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Frequently Asked Questions

We offer a variety of shipping methods, including air, sea, and land transportation. Choose from different carriers and delivery speeds. Options include doorstep delivery or delivery to a secure locker as the final step in the shipping process.
Yes, SPS provides international shipping to many countries and regions at competitive rates. Packages typically arrive within 2 to 5 business days. We have no residential fees, and our pricing is straightforward.
Orders are shipped within 2 to 5 business days via priority shipping. While we aim for timely delivery, occasional delays may occur due to factors beyond our control. For tracking, please email us at info@smart-ps.com or call our customer service team at +971-43587277.
We offer convenient payment options, including debit and credit cards. Accepted methods include Visa, MasterCard, Apple Pay, and Google Pay.
Yes, online shopping can be safe. With our secured payment options, we ensure a safe and reliable shopping experience. For added security, always use a private, trusted Wi-Fi network when entering personal information and avoid public Wi-Fi for online transactions.
Discover our complete product range in the “Shop All” section of our website. Use the search bar to quickly find your model name and locate the item you need. Once selected, choose the appropriate printer model, color (if applicable), and quantity, then add it to your cart. When ready to finalize your purchase, click the “Checkout” button on the cart page or at the top-right corner of the site.
For support, contact us via email at info@smart-ps.com or call us at +971-43587277.
Once placed, orders generally cannot be changed. However, if your order is still being processed, contact us at info@smart-ps.com, and we may be able to cancel it free of charge. You can then place a new order with any necessary adjustments.
No, you don’t need an account to make purchases on SPS. However, if you would like to create an account, you are welcome to do so for a more personalized shopping experience.
After your order is processed, you’ll receive a confirmation email containing a tracking number. You can use this number to track your order and check its status directly with our shipping provider.
If you’re not satisfied with your product, please contact us at info@smart-ps.com within 48 hours of receiving it. Be sure to include a detailed description and photos of the issue. Our team will assist you in arranging a replacement or exchange. Please note that as our products are perishable, claims without proper documentation may not be eligible for reshipment. SPS reserves the right to limit the number of replacements. For more information, visit our Returns and Refunds page.
Frequently Asked Questions

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